Common questions about digital waste tracking
The mandate, the timeline, what records you need, and how WEEE Manager connects to the DWT API.
What is the Digital Waste Tracking Service (DWTS)?
+
DEFRA's Digital Waste Tracking Service is the government's mandatory system for recording and reporting waste movements in the UK. Permitted receiving sites must use it to report inbound loads digitally from October 2026 in England and Wales, and from January 2027 in Scotland and Northern Ireland. It replaces paper-based tracking for sites in scope and is underpinned by a digital API that approved software connects to.
Who is in Phase 1 of digital waste tracking?
+
Phase 1 applies to operators of sites that are permitted or licensed to receive waste. That includes waste transfer stations, materials recovery facilities, treatment plants, incinerators, landfill, aggregate recycling, and WEEE treatment facilities. Waste exemptions are not included in Phase 1. DEFRA will contact operators directly, but the go-live dates are October 2026 for England and Wales and January 2027 for Scotland and Northern Ireland.
When are carriers and brokers in scope?
+
Carriers, brokers, dealers and waste exemption holders are in Phase 2. The planned mandatory date is October 2027. Phase 2 sites do not need to report to DWTS yet, but the receiving sites they tip at will already be in Phase 1 and will need usable digital details on each incoming load.
What does "listed on GOV.UK" mean?
+
DEFRA maintains a public list of software that is compatible with the Digital Waste Tracking Service for reporting receipt of waste. WEEE Manager appears on that list. It means the system has the technical capability to submit records through the DWT API rather than relying on a temporary spreadsheet workaround.
What records does a receiving site need to keep under DWTS?
+
For each inbound load you need the waste description, EWC code, quantity and unit, whether it is hazardous, the carrier details, the producer or holder details, and the date and time of receipt. WEEE Manager captures all of these when the load is received and holds them against the waste note so submission to the DWT API can be automated without rekeying.
Can I still use a spreadsheet to comply with DWTS?
+
DEFRA provided a temporary spreadsheet upload option on the government service while the API route is being rolled out. It is expected to remain available until at least October 2027, after which it will be withdrawn. Software that submits through the API is the intended long-term route. A shared Excel file on a local drive is not the same as reporting receipt of waste through the service.
How does WEEE Manager connect to the DWT API?
+
When your staff receive a load and complete the record in WEEE Manager, the system holds the DWT-required fields in the correct format. The submission to DEFRA's Digital Waste Tracking Service is handled through the API connection, so the operator does not need to rekey information or log into a separate government portal for each movement.
How much does it cost?
+
Hosted plans start at £120 a month for up to three users. Every plan includes the same features: unlimited waste notes, DWT-ready records, the Android app, offline access, daily backups and support. There is no setup fee. Self-hosted is available at a price agreed on application.
Is WEEE Manager only for WEEE sites?
+
No. The name reflects where it started. Today it covers general waste carriers, licensed and permitted receiving sites, WEEE treatment facilities, and mixed operations. The digital waste tracking module applies to any permitted receiving site in Phase 1, regardless of whether they handle WEEE.
What is the DEFRA DWT fee?
+
DEFRA charges a fee of £26 per year to register with the Digital Waste Tracking Service. This is the government's own charge and is separate from the cost of software. It applies per site registration on the service.